ExtractAndPurge from Interface Tables

Content

We followed the Cloud customer connect post https://cloudcustomerconnect.oracle.com/posts/752bec430a

to Purge the Interface table data using the "ErpIntegrationService" and Operation: extractAndPurge

However, when we ran the same operation in either SOAP UI or OIC, we are getting the following error:

<env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/"&gt;
   <env:Header/>
   <env:Body>
      <env:Fault>
         <faultcode>env:Server</faultcode>
         <faultstring><![CDATA[JBO-FND:::FND_CMN_SYS_ERR: <MESSAGE><NUMBER>FND-2</NUMBER><TEXT>An error occurred. Contact your help desk.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>]]></faultstring>
         <detail>
            <tns:ServiceErrorMessage xmlns:tns="