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Activities and Related Activities Reporting

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edited Jun 3, 2021 11:56PM in Reporting & Analytics for Sales 1 comment

Content

In 21C, OTBI CX delivered a new subject area "CRM - CRM Activities with Related Activities". This subject area allows users to report on all activities with related activities, i.e. Call Reports.

The technical white paper attached to this posting shows how to use this new subject area.

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