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Is it possible to defer Revenue Recognition for Subscription item until it is billed and shipped?

Received Response
edited Jun 14, 2021 3:14PM in Revenue Management 1 comment


Hi All

We need help with one of our OM - RM scenarios.

The business sells memberships to access a survey.  The survey often takes some period of time to get created before the customer is able to access it.  There is a business requirement to recognize revenue for access to the survey over fixed periods (i.e. 12 months) under two conditions:

  1. The revenue recognition start date is when the order is booked (not a problem)
  2. The revenue is not recognized until a point in the future (this is a problem)

Background setups

  • Items are set up as “subscription” to pass the time-based fields on the item from the order in order management to revenue management

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