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SmartView performance — Cloud Customer Connect
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SmartView performance

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edited Jun 14, 2021 5:32PM in Financial Consolidation and Close 7 comments

Summary

Very bad performance when refreshing SmartView sheets

Content

We are facing extreme long refresh duration of retrieve sheets in Smartview > 13 min of 1 sheet and resulting in time out. We have restarted the services incl. autotune which helped a bit, but not much.
These type of sheets have been used each month but now causing an issue. anybody any bright ideas what happened / goes wrong?
Thanks 

Version

21.05.78
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