You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Profile page change in source system balance behavior?

Accepted answer
edited Jun 14, 2021 6:37PM in Account Reconciliation 10 comments


On the Profile page in ARCS it seems the way that profiles are displaying source system balances has changed in recent months.


Hi all,

Fairly new to the ARCS product and we are a making a lot of mapping changes to either group or ungroup data into more/less detailed reconciliations.  In the last month or two we think we are seeing a change in how the source system balance is displayed on the profile page when updating mapping.

  Account ID Source System Bal
Old mapping All_BU-1234567-AllTC-ALLBC


New mapping 0100-1234567-AllTC-ALLBC 500,000
  0200-1234567-AllTC-ALLBC 500,000

Prior to the March update when we made this type of a mapping change the amount on the profile page for the old mapping row would become blank and the new profile rows would show the split out balances of 500,000 each.  Now we are seeing that the old balance are not going away, they are not being turned into a blank even though we are getting the details on the two new profile rows as intended. 

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!