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Escalate SR to Agent's Manager — Cloud Customer Connect

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Escalate SR to Agent's Manager

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Jun 21, 2021 11:05AM edited Jun 21, 2021 11:05AM in Work Life Solutions

Summary

Escalate SR to Agent's Manager

Content

Hello Experts,

Can anyone please suggest the possible solution to implement Escalate SR functionality.

Thanks,

Hinal

Version

21B

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