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Mobile issue with Sandboxes not retaining the "Enable Mobile- Yes" setting

Received Response
edited Jun 28, 2021 8:59PM in Workforce Management 1 comment


We are currently testing in order to roll out mobile.  There are 2 Structure settings that are not retaining when set to "Enable Mobile = Yes".

The first one is the Quick Action under About Me - Schedule Absence

The second is the Quick Action under About Me - Manage Time Cards

When I create a sandbox and go under Structure to update the above settings to Yes, they initially Save.  However, once I publish the sandbox it doesn't take.  When checking the setting again, it has been automatically changed back to No.  

I have an SR open for each, however wanted to see if anyone else has encountered the same/similar issue.

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