Can you export the details of a resolved Service Request into PDF/Word format in HRHD?
SummaryIs there an option to export details into a format for future reference?
Our client has asked if we are able to export a resolved SR's details to a PDF/Word format so that this can be referred to in the future. This is because closed SRs are eventually purged from the database but some SRs may include information that would need to be stored for future reference.
Is it possible to export SRs?