Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
Progress with Redwood: Redwood Resources for Oracle Cloud HCM - Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Strategies for Learning Incident Workflow
Summary
What have been your strategies for using the Learning Incident Workflow?Content
Hi all,
I'm thinking through how best to deploy the Learning Incident workflow now that's it's been moved to the Transaction Console and the latest 21B updates here.
Out of the box, this workflow routes to a learner's line manager. Honestly, I don't think that's the appropriate destination for this to go since often a line manager won't be able to make any changes or evaluate the reason code for flagging a course.
Before the workflow was moved to the Transaction Console, the workflow was routed to the learning item creator. I think that's a better option, but still not great since there could be distinctions between course creators and course owners.
Tagged:
0