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Retrieve PUDS_ACCESS_TOKEN — Cloud Customer Connect
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Retrieve PUDS_ACCESS_TOKEN

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edited Jul 14, 2021 11:31PM in Digital Customer Service 5 comments

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We're looking for the authentication mechanism to allow the internal app shown in the DCS iframe to interact with the CX REST API on behalf of the user. The result of the interaction  - CreatedBy /  LastUpdatedBy fields expected to be the current user logged into the DCS app.

As a workaround we're considering to pass PUDS_ACCESS_TOKEN to the the internal app to keep the requests proxied within the established for the current user scope.

How to retrieve the PUDS_ACCESS_TOKEN?

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