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Displaying User's First Name + Last Name instead of Nickname on OTM screens

Received Response
edited Jul 16, 2021 8:41PM in Transportation Management 2 comments


OTM currently displays only the Nickname on OTM screens



I am new to OTM and we are in the process of setting it up. We have Version 21a currently installed in our non-prod environment.

I was looking for a way to re-configure our instance of OTM Gen 2 to display user's First name + Last Name , or even user ID or email, but it seems OTM is hard coded to display only the Nickname at the top right portion of the screen. We use SSO to pass our company's GUID to IDCS and this GUID is being displayed on the OTM screen. Not very pleasant from UX point of view.

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