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Partial fulfilled sales order line is closed using under fulfillment tolerance but still collected a

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edited Jul 26, 2021 6:13AM in Supply Chain Planning and Collaboration 2 comments

Content

we have utilized the under fulfillment tolerance feature to close the partially fulfilled sales order line in order management. But still in plan inputs we are able to see open demand for the remaining quantity.
Please find the below test data:
Order Number  XXXXX

Ordered Qty 10
Shipped Qty 5
Under fulfillment tolerance 99
Sales order line is closed.

Ran collection
Still showing as demand for 5 qty.

Any pointer in why we have demand as 5 in Planning although the sales order line is closed.

Version

21B

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