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HRHD: Agents work roaster visibility to HR Help Desk Admin — Cloud Customer Connect
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HRHD: Agents work roaster visibility to HR Help Desk Admin

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edited Jul 27, 2021 10:06AM in Work Life Solutions

Summary

HRHD: Agents work roaster visibility to HR Help Desk Admin

Content

Hello All,

In HR Help Desk can we define and maintain any roaster for agent which can be visible to Admin like from each queue which all agents are available to take SRs and who are not available.

Thanks,

Hinal

Version

21C
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