You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Learn about the new Oracle AI Agent Studio for Fusion Applications: Watch Now

Progress with Redwood: Redwood Resources for Oracle Cloud HCM -  Go Here
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

Help Desk Multiple Business Units

edited Aug 3, 2021 1:13PM in Work Life Solutions 4 comments

Content

Hi Experts

Im implementing the HR Help Desk for a company and they want queues for every BU, and you only see the queue of your BU, have you ever pass on a similar problem?

On my tests everyone can see all queue and categories.

Im misssing some configuration?

 

best regrads

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!