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Help Desk Multiple Business Units — Cloud Customer Connect
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Help Desk Multiple Business Units

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edited Aug 3, 2021 1:13PM in Work Life Solutions 4 comments

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Hi Experts

Im implementing the HR Help Desk for a company and they want queues for every BU, and you only see the queue of your BU, have you ever pass on a similar problem?

On my tests everyone can see all queue and categories.

Im misssing some configuration?

 

best regrads

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