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How to Channelize Marketing Promotion — Cloud Customer Connect
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How to Channelize Marketing Promotion

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edited Aug 11, 2021 1:56PM in Commerce 2 comments

Summary

Channels of communication for promotions

Content

We can create promotions and coupons in OCC platform. But how can we send promotions and coupons to customer? What is the channel of communication of promotions?  Can we do it through SMS, emails, Social Media Platforms etc. And do we need to integrate external application for communication of promotions or OCC has built in features to implement it? If external application is needed, does Oracle has an application for it, kindly list it.

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