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Creating Refund from AR Credit Memo — Cloud Customer Connect
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Creating Refund from AR Credit Memo

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edited Aug 12, 2021 5:54PM in Receivables & Collections 1 comment

Summary

Load of Credit Memo/Refunds via Spreadsheet Not Generating AP Invoices

Content

We have loaded Credit Memos into Oracle AR via the FBDI AutoInvoice spreadsheet and we see them in the Manage Credit Memo Applications screen, the refunds have been issued, but we are not able to generate the AP Invoice needed to issue the payment. We can generated it is we back out the refund and complete the Issue Refund form and then Save, but we would like to be able to do this without performing this extra step. Any ideas would be very much appreciated.

Version

21B (11.13.21.04.0)

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