Apex Images missing on Default ORDS

Summary

Getting images missing error when attempting to access Apex in a Cloud Default ORDS environment.

Content

There is a problem with your environment because the Application Express files have not been loaded. Please verify that you have copied the images directory to your application server as instructed in the Installation Guide. In addition, please verify that your image prefix path is correct. Your current path is  (it should contain both starting and ending forward slashes, such as the default /i/). Use the SQL script reset_image_prefix.sql if you need to change it.

I'm using the default ORDS (not customer managed) so I don't think the knowledgebase article applies to me.