Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
21C Content counts are duplicating — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

21C Content counts are duplicating

Received Response
edited Aug 25, 2021 11:30AM in Learning 3 comments


21C Content counts are duplicating


Dear Experts,

Please advise why the content counts seem to be duplicated.

The course has only 4 contents after I updated the completion to the users the progress count is changing to 8.

It impacts the OTBI reports and gives more duplication completion records.

I have attached the example.

Screenshot1: I have updated the completion for the users that shows only 4.

Screenshot 2: After I update the completion it shows 8.

Please advise.

Thanks in advance






Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!