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CPA created as Fulfillment from Enterprise Contract does not have Master Contract listed in header — Cloud Customer Connect
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CPA created as Fulfillment from Enterprise Contract does not have Master Contract listed in header

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edited Sep 3, 2021 4:56PM in Enterprise Contracts 1 comment

Summary

Master Contract field on CPA is blank even though it was sourced/created from Contract fulfillment.

Content

We are utilizing enterprise contracts with fulfillment type of CPA. It has been working as expected but I realize once we navigate to the CPA, the Master Contract section is blank. Why is this section blank when it was sourced as a fulfillment for a Enterprise/Master contract? Shouldn't the number of the contract it was fulfilled from be listed in the Master contract section? It becomes a manual effort after CPA fulfillment creation to then edit the CPA and add the Master Contract number. 

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