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Delete/Cancel PO linked to contract fulfilment lines, will not cancel the fulfilment line. — Cloud Customer Connect
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Delete/Cancel PO linked to contract fulfilment lines, will not cancel the fulfilment line.

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edited Sep 7, 2021 2:37PM in Enterprise Contracts 1 comment

Summary

Delete/Cancel PO created from fulfilment line before it is open.

Content

Dears,

I created a contract, added lines, then added fulfilment lines. Contract and line status are active, I created a PO from fulfilment line

and later decided that I want to cancel/delete that PO and recreate another one.

 

After Canceling/Deleting PO linked to that fulfilment line, I'm not able to create another PO, nor does the status of the fulfilment line changes.

Fulfilment line is stuck on (PO Created) status.

 

Note: Deleting the contract is not an option, since the contract is coming from a related negotiation.

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