Issue running BI report

Content

Some users are experiencing issues running report https://eeho.fa.us2.oraclecloud.com/analytics/saw.dll?bipublisherEntry&Action=open&itemType=.xdo&bipPath=%2FCustom%2FFinancials%2FMISAR_OnCloud%2FMISAR%20Ord%20Lines%20Report.xdo&path=%2Fshared%2FCustom%2FFinancials%2FMISAR_OnCloud%2FMISAR%20Ord%20Lines%20Report.xdo when they click this page they see the attached. Myself and [email protected] for example can see it properly, whereas [email protected] and [email protected] have the issue. I checked and they have Oracle FIN Receivables Inquiry OIM role but still have the issue. Can you advise please

Attaching the view from Mihaela where she sees this page as blank when she opens it.