Get Started with Redwood for Oracle Cloud HCM Begin Now
Helpdesk Service Request Status
Summary: When submitting a ticket with a particular status, we want the ticket to close automatically...however, it is remaining in "pending" status...
Content (required): When submitting a ticket with a particular status, we want the ticket to close automatically...however, it is remaining in "pending" status...where do I need to go to make sure this is setup correctly?
Version (include the version you are using, if applicable): 21c
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0