Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
How to setup project status approval rule for one status and an FYI for another status — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to setup project status approval rule for one status and an FYI for another status

Received Response
21
Views
1
Comments
edited Sep 24, 2021 9:40PM in Project Management 1 comment

Summary:

I have deactivated all seeded rules and trying to setup 2 custom project status workflow rules 1) Approval to go to a project manager if status is set to "Submitted" and 2) FYI to go to a specific user if status is set to "zPret à capitalizer".

Content (required):

I setup 2 rules, one under ProjectStatusApprovalRuleSet (for "Submit" status) and the other one under ProjectStatusApprovalFYIRuleSetOne (FYI rule)

Both participants as well as rules are active and "Ignore Participant" unchecked, but whenever I try to change either of the statuses the system automatically reverts the status set to the previous one without sending any notification. I tries setting THEN conditions (users) to ProjectStatusNotificationApprovalPayloadType.projectStatusApprovalEventInfo.approverName, but the same thing happens.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!