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Incentive Compensation & PII / GDPR — Cloud Customer Connect
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Incentive Compensation & PII / GDPR

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Summary:

Personally Identifiable Information (PII) should not be stored within Incentive Compensation.

Content

There are a couple of common PII elements that should never be stored in Incentive Compensation.

1.   Personally identifiable information used in reporting such as first name, and last name

2.   Personal identifiers such as tax identifiers, used to determine if this is a first time sale to a net new entity and alter the compensation as a result

Transactions are used to calculate financial payments, and are therefore financially sensitive and tightly version controlled. Any changes to a transaction are stored as a separate version, and the historical version is retained for auditing purposes. Any change to a transaction will alter a sales reps pay, based off a legally binding contract.

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