Discrepancy between Employment Record and My Team view

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Hi fellow experts,

Could you please help me out with the following issue:

There is a Parent Position - Manager and 2 Child Positions - Learning Specialist and Development Supervisor

At the employment record - employee who holds Learning Specialist position reports to employee who holds Manager position.

In MSS - My Teams

When Manager views My Team - he doesn't see that employee under his direct reports

When Development Supervisor views My Team - he sees Learning Specialist under his direct reports.

What can cause this discrepancy and how it should be fixed

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