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Role Specific Transaction Page Setup — Cloud Customer Connect
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Role Specific Transaction Page Setup

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Summary: We want to setup transaction page of an Action Type by controlling the visibility of regions and fields based on Roles


Content (required): In Transaction Console, there is a section to specify roles while setting up the transaction rule so that the rule is valid for only the specified roles. We have set it up. However, this does not work for combination of role. Suppose, we set up Rule #1 for Line Manager role and Rule #2 for HR Users and there is one employee to whom both the roles are assigned, only Rule #1 is effective, even when the user tries to access the Action Type from "My Client Groups", instead of "My Team".

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