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Can we send a document record FYI notifications that don't require an approval to a specified user? — Cloud Customer Connect
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Can we send a document record FYI notifications that don't require an approval to a specified user?

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edited Nov 9, 2021 7:45PM in Human Resources 4 comments

Summary:

Can we send a Benefits document record FYI notifications that don't require an approval to a specified user? I'm trying to send a FYI to an HR employee when other employees upload a document to their Document Records for document that do NOT require an approval. Is this possible? So far I have this rule condition:


((getNewDoRByTransactionIdResponse.result.AuthorizationRequired == "N") AND (getNewDoRByTransactionIdResponse.result.categoryCode == "BENEF") AND (Requestor's Assignment.department != "Human Resources"))


and this is not generating a FYI notification.


I have also tried an autoapproval and then FYI sent out to employee/HR rep through BPM Worklist but also have not been successful:

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