Payment needs to be Canceled due to Positive Pay Issues
Summary: We have a payment we need to either cancel or change the status of and resubmit due to issue which resulted when positive pay was submitted to the bank. The bank canceled the payment on their end even after receiving the positive pay. The bank statement coming from the bank shows the payment cleared, although they canceled it. The supplier is still waiting for their check. We want to re-issue the check, but we aren't sure how to cancel (remove), the check the bank canceled.
Not sure what to provide here.
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