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Receipt Confirmation

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edited Nov 25, 2021 6:23AM in Inventory Management 3 comments

Hello Everyone,

We have scenario

we have created a PO with 3 way match approval level and invoice match option at order.

Without creating receipt we try to match with invoice. Since receipt is not taken it will go on hold. Now receipt confirmation process will send a notification to the requestor. Requestor found invoice is matched with wrong PO and notified the team. Now AP team cancelled the invoice and matched with the correct PO. However, even after cancelling the invoice confirm receipts still sending the notification to the requestor without lines and escalating it to the manager. This is causing some problem with the business.

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