Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Escalation of Servise Requests — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Escalation of Servise Requests

Received Response
1
Views
1
Comments

I initiated PoC with VM.GPU for my customer, customer's tenent was created, but VM.GPU was disabled.

Customer made Service limit request on this and receipt confirmation with Tracking Number, but less than 24h this record disappeared from requests lsts on Support Center. 

PoC time is running, but we aren't anable to go forward with the PoC.

how can I escalate solution of this issue? to whom to send request for swith on VM.GPU for my customer tenant?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!