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What are the benefits and capabilities of enabling Learning Alerts? — Cloud Customer Connect
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What are the benefits and capabilities of enabling Learning Alerts?

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Summary:

Hello,

My company would like to explore the option of enabling Learning Alerts (in app only) with the hope that we can reduce the amount of manual follow ups/intervention by Human Resources and Managers having to contact employees to complete Required Learning.

Content (required):

Some examples of the types of alerts we would like to enable would be:

  1. Learner receives notification when Learning Item is required to be completed (e.g. due in 5/30/60 days etc.)
  2. Learner, Manager, and Learning Administrator receive notification when Learning Item is overdue
  3. Learning Administrator/Specialist receives notification if Learner does not 'pass' Learning Item.

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