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How to selectively control workflow escalation reminders?

edited Jan 24, 2022 6:05AM in Human Capital Management

Summary:

We have few approval tasks set up to use Escalation reminders. The requirement is to stop these reminder notifications selectively for few recipients.

Example: Manager tasks such as Transfer, Promotion, etc. have been set up to use escalation. This currently sends reminders as per set up to all appropriate recipients. We would like to stop the reminders when the recipient belongs to top management, e.g. CEO, EVP, etc.


Please advise the plausible options.

Content (required):

We have few approval tasks set up to use Escalation reminders. The requirement is to stop these reminder notifications selectively for few recipients.

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