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Server connection issue from SV

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edited Aug 2, 2018 2:36AM in Essbase

Summary

Server connection issue from SV

Content

I'm using Smart View in Excel 2016. We've just upgraded to the latest release (11.1.2.5.720) in the hope of getting rid of an odd error.

When setting up a connection to the server, we get an error:

"Failed to instantiate Planning Offline Provider -%x"

This error won't even go when you press 'OK' so it kills the entire Smart View session.

Does anyone have any ideas where to start? The odd thing is, the issue is sporadic.

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