Send automatic custom message on Chat — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood: Oracle Cloud SCM and Purchasing

Send automatic custom message on Chat

in Communication Channels 2 comments

Summary:


Content (required):

Hi all!

We would like to send an automatic chat message to the customer informing the incident reference number, without the need to manually add a standard text.

I checked that this is not possible using the standard greeting message. Does anyone know any alternative for that?

Thanks,

Lucas

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!