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Send automatic custom message on Chat — Cloud Customer Connect
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Send automatic custom message on Chat

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Summary:


Content (required):

Hi all!

We would like to send an automatic chat message to the customer informing the incident reference number, without the need to manually add a standard text.

I checked that this is not possible using the standard greeting message. Does anyone know any alternative for that?

Thanks,

Lucas

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Code Snippet (add any code snippets that support your topic, if applicable):

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