is there a way to wrap text on screen?

Summary:

We have come across where a user receives a notification email for timecards or for example absence such as annual leave/flexi /PPH but even thought the user is running laptop/monitor 22/27 inch the end of the text in the notification in Oracle is blanked out and cannot be seen - we tested our side which worked and allows us to change the browser and have gone back to our service desk to confirm this and confirmed with the user but it doesn't work for them - just seeing if anyone else has come across this

Content (required):

Previously raised under