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SCO Exception Types for Supply Order Lines Report — Cloud Customer Connect
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SCO Exception Types for Supply Order Lines Report

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edited Sep 19, 2022 9:32PM in Supply Chain Orchestration 2 comments

Organization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of):

Ferguson Enterprise

Description (Required):

Existing reporting capabilities for SCO functional areas do not meet the requirement for investigating exceptions at the line level.

Use Case and Business Need (Required):

After Sales Order is created in Oracle and undergoes B2B orchestration process where a Requisition is approved and a Purchase Order is created and then received, the corresponding Supply Order Line remains Locked for any Purchasing Documents where a date or quantity was revised. While this does not prevent the Sales Order from being shipped and closed, the Supply Order Line remains stuck in an incorrect status (primarily 'In Requisition'), despite the order fulfillment process having been completed successfully.

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