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Worker cannot edit/modify a time card in-error — Cloud Customer Connect
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Worker cannot edit/modify a time card in-error

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Summary:

Hello,

Do you know if there is a way to allow employees to edit their time cards in error?

Context: sometimes, for some reasons the time cards get the status "in error". Employees cannot edit the time card anymore and an admin or manager has to delete the time card on their behalf.

On the worker time entry profile there are two additional options under Edit : for Incomplete time entries and for In-error time entries. I have checked those two options, have given the Days before and Days after count as 120 each, but still not able to edit the time card, as an employee.

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