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Close an Incident reported

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Summary:


Content (required):

Hi there,

When I run a report on the incidents reported I see that all of them are ORA_NEW under the column STATUS.

This implies that we can close an incident. How do I do that?

Thanks

B

Version (include the version you are using, if applicable):

21D

Code Snippet (add any code snippets that support your topic, if applicable):

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