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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Report to show View Count on Knowledge Articles
Summary:
Report to show View Count on Knowledge Articles
Content (required):
We are looking for a report which shows the number of views on published Knowledge Articles/FAQs through Help Desk. Has anyone built a similar report that you can share please?
Code Snippet (add any code snippets that support your topic, if applicable):
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