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Webclock Buttons - Out Event disappearing — Cloud Customer Connect
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Webclock Buttons - Out Event disappearing

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Summary:

Hi experts,

I am trying to configure the webclock, and have reached the step where buttons must be configured under Time Entry Layout Components.

However, I am encountering an issue that after I save and close my configuration for the buttons, when I return back to that screen the "Out" event disappears. This is causing the entries from the webclock not to come onto the timecard as required. This is only occuring for the "Out" event, and the "In" event remains the same. This issue has been persistent across several environments.

Does anyone happen to know a fix for this issue? Thank you!

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