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Rate service cache getting reset to 0

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Summary:

Hi All,

We have identified an issue within our rate service cache where few of the cached lane pair is having value 0. But, this is not the case with master data setup respectively.

For example : We have rate service with DAYDURATION and all the service lanes defined are non-zero values. But, in some point of time we are able to see 0 value is getting reset .

When we do the replication, OTM behaves as expected

Example :

Case1 – POST CLEARING THE RATE SERVICE CACHE

  • Cleared rate service & distance cache under Atlas - QA
  • Planned order movement with lane (835763-> 1222ART), captured logs for the same.

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