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New user / password emails are not getting through users — Cloud Customer Connect
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New user / password emails are not getting through users

Received Response
edited Mar 4, 2022 11:46AM in Taleo Learn 2 comments


For the last two days all our New user / password (or one or the other) emails are reporting as undeliverable just for users. We have the simplest of messages just giving a link and either the username or password that haven't been changed for a year or so. Is anyone else having this problem?

Content (required):

host[] said:

   550-5.7.26 This message does not have authentication information or fails

   to 550-5.7.26 pass authentication checks. To best protect our users from

   spam, the 550-5.7.26 message has been blocked.

Version (include the version you are using, if applicable):

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