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Version action not working

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Summary:

Version action is not creating a new version of the quote in CPQ.

Content (required):

Version action is not creating a new version of the quote in CPQ. We have integration with salesforce as CRM. What could be the issue ? The same action is working fine in Development and QA environments, but not working in production.

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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