Learner enrolled at the offering level, but never gets a course enrollment

Summary: The Learning Specialist is enrolling the learner into the Offering and the learner gets an "Active" offering assignment status instead of "Not Started". After some research on the learner in the Learning Assignment work area, the learner ends up with only an assignment into the offering and not the course. What would cause this and how do I fix this?

Content (required): ILT

Version (include the version you are using, if applicable): 22A