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Getting an error while terminate an employee

edited Aug 26, 2022 6:14PM in Workforce Management 4 comments

Summary:

Hi Team,

We are getting an error while submit a transaction for termination.


An error has occurred. (ANC-3405194)

Contact your absence administrator with the following details: Module AccrualEntryId_300001677988280, Method PersonAccrualEntryEOImpl.accrualIntegrityCheck() and Error Payroll data not removed. AccrualEntryId: 300001677988280 PayrollStatus: XFR_COMPLETE PayrollMappingId: 300000588637621 AccrualPeriod: 2022-03-12 PlanId: 300000588866700 PlanEnrlId: 300001608624270 DirCardCompId: 2094318 RecordDeleted: true RowStatus: A.

We have followed this ID(Doc ID 2827734.1) but we already check the box "Transfer absence payment information for payroll processing"

But still getting error.

Thank you

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