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Can we withdraw inactive learners from an offering? — Cloud Customer Connect
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Can we withdraw inactive learners from an offering?

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Summary:

When employees leave our organisation they are not withdrawn from upcoming learning events they enrolled on. They therefore use up a place that could be reassigned to an active employee on the Waitlist.

We can identify if a learner is inactive via OTBI reports or by selecting the 'Include Terminated or Cancelled Work Relationships' button on the Offering's Learning Assignment page. However we would like to have an automated way to remove or withdraw these terminated employees.

Is this possible?

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21D

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