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Run Diagnostic Tests Fetch Transaction Details for Multi Stage Participants approval

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edited Apr 14, 2022 6:38AM in Workforce Management

Summary:

Run Diagnostic Tests Fetch Transaction Details for Multi Stage Participants approval

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I have absence approval configured with multiple approval participant stages (combination of Serial/Parallel/FYI). To debug the transactions and diagnose approval rules, I'm raising an absence transaction and running Fetch Transaction Details under diagnostics to check the same. However the same is not returning any results. Please note the transaction is not in error.

Also, when I'm trying the same with Single participant approval configuration I'm able to get in Fetch transaction details.

Has anyone faced similar issue or has a solution to this? Screenshots below for your reference.

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