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Is oracle going to roll out a BULK loading of service request categories for HR Helpdesk in Nextgen?
Summary:- Creating service request categories for the HR helpdesk is a manual process, and the same goes with its action plan and templates, but sometimes it happens that we get the requirement of creating more than 200+ Top and child-level categories. This could be a hectic process and I didn't come across any idea or process of bulk loading it through HDL/HSDL. As per my knowledge, the feature doesn't exist but soon oracle is going to roll out HR helpdesk Nextgen which is currently under testing.
Does anyone have any idea if the oracle is going to support the bulk loading feature of service request categories for HRHD in the upcoming HRHD Nextgen version or not?
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