You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

New Item Request Approval Stage not routing according to BPM rules

edited May 3, 2022 10:24PM in Product Development 1 comment

Summary:

New Item Request routes correctly to Definition stage (2 users), when they mark this stage as complete, and the Approval Status of the item is updated to 'Submitted for approval', it doesn't seem to trigger the BPM Rules defined, and errors out.

Content (required):

Steps to replicate:

  1. user creates item and uses Submit/Quick Submit (both have same outcome)
  2. Definition stage users sign in, confirm that the information is correct, and both mark the definition stage as 'Mark as Complete'
  3. Login as user to approve (defined in BPM for NewItemRequestApprovalTask as if 1 = 1 then route to resource (username)), and no notification

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!