Eligibility Profiles and DOR
Hi experts.
Is it possible to generate a task in journeys that has been generated and refers to a particular document of record. So the question I have is that if someone leaves the business before a 2 year period is up they will need to repay some money. We will have this agreement document in DOR in its own section, and I am trying to work out if we can create an eligibility profile to look at that DOR and generate a task if that document type is in the persons DOR - is this possible? I cant
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